Kylslaget AB's processing of personal data
Purpose
At Kylslaget AB (below, “Kylslaget”), we care about your privacy and want to do our utmost to ensure that you feel secure about how we process your personal data. This policy is based on applicable data-protection legislation and explains how we handle your personal data, what we use it for, who may receive it and under what conditions.
Background
We process your personal data primarily to fulfil our obligations to you as a customer. Our starting point is to process only the information we need and always to use the least privacy-sensitive information possible. We may also process your data to provide good service, meet statutory requirements, and for marketing, follow-up and development of our services.
What information do we process, and why?
We process personal data including:
- Identity information: Name, customer number and, where needed, personal identity number.
- Contact information: Address, email address and telephone number.
- Customer relationship: Information about products and services you use.
- Audio recordings: Calls may be recorded for training and quality purposes.
This information is used to:
- Perform our agreement with you and pursue our legitimate interest in improving our business.
- Meet legal requirements, such as accounting legislation.
- Carry out customer analysis and create personalised, relevant offers.
Sharing and sale of personal data
We share personal data with third parties where necessary to fulfil our contractual or legal obligations, for example in warranty matters or with public authorities.
We may also sell certain categories of personal data to third parties in order to:
- Provide you with relevant offers from our partners.
- Enable customer analysis and joint development of services with third parties.
Personal data is sold only:
- Where supported by a legal basis, such as your consent or our legitimate interest.
- To parties that have undertaken to comply with the GDPR and other data-protection standards.
You have the right to object to the sale of your personal data to third parties by contacting us.
Retention and security
We retain your personal data only for as long as necessary for the purposes of the processing and to meet statutory requirements. Once the information is no longer relevant or necessary, it is erased or anonymised within 12 months.
We use IT systems that meet high security standards and take technical, organisational and administrative measures to protect your information. Only authorised personnel have access to personal data.
Your rights
As a data subject, you have the right to:
- Request access to the personal data we process about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to processing with future effect.
- Object to processing for direct marketing.
- Request erasure or restriction of your personal data in certain circumstances.
- Request data portability.
Contact
Data controller:
Kylslaget AB
Fågelsångsvägen 16, 186 42 Vallentuna, Sweden
Telephone: 020-19 18 00
Email: GDPR@kylslaget.se
For more information, please visit our website: www.kylslaget.se.
Changes to the policy
We may update this policy when necessary. The latest version is always published on our website.