Service & maintenance
Air-to-air heat pump service & maintenance
Dirt and dust affect airflow. Cleaning and checks help you care for your heat pump and identify anything that needs attention.
Book maintenanceWe inspect your heat pump
The service includes cleaning and checks of the indoor and outdoor units. We work with components including the fan wheel, fins and drainage, and check how the heat pump operates. Measurements and completed work are documented.
Provide the brand, model, address and date of the last service. Customer service confirms the scope and price for your booking. If a fault needs repair, we review the next step with you.
- Cleaning for unobstructed airflow.
- Airflow and temperature checks.
- Drainage and vibration checks.
- Feedback on the heat pump's condition and any action required.
Between service visits
Vacuum the dust filters every two weeks and follow the instructions for your model. Kylslaget recommends professional service at least every two years. Indoor units in kitchens or other environments with airborne grease need service more often. Also follow the manufacturer's instructions and any warranty terms.
Book together with your neighbours
Do several heat pumps in your area need maintenance? Register your interest in the neighbour discount and we will review the conditions for a coordinated booking.
Questions & answers
Frequently asked questions
What is included in air-to-air heat pump service?
Our maintenance service includes cleaning and checks of the indoor and outdoor units. We review airflow, temperature, drainage and vibration, among other things, and document the work. Customer service confirms what is included in your particular booking. Repairs and spare parts may need to be handled separately.
How do I clean the filters?
Switch off the heat pump and follow the instructions for your model. Carefully remove the filters intended for user cleaning. Some filters can be vacuumed or rinsed, while others must not be washed. Allow washable filters to dry before reinstalling them.
How often should the filters be cleaned?
Kylslaget recommends vacuuming the air-to-air heat pump's dust filters every two weeks. Clean filters support good airflow and efficient operation, helping you achieve the best possible energy savings. Think of maintenance like caring for a car's paintwork: remove dirt regularly instead of letting it build up. Do not allow dust to accumulate in the filters or indoor unit. Clean more often in dusty homes and follow the manufacturer's instructions for your filters.
How often does the heat pump need professional service?
Kylslaget recommends professional service of air-to-air heat pumps at least every two years. Regular service and cleaning help the system maintain good airflow and operate efficiently. Indoor units in kitchens or other environments with airborne grease need service more often because grease and dust accumulate easily. Also follow the manufacturer's instructions and any warranty terms. Contact us and we will help you choose a suitable service interval based on placement and use.
Air-to-air heat pump maintenance enquiry
Let us help you
Contact us and we will review your enquiry.